Pricing, description and product information
The prices which you must pay for the products that you order are set out on the website at the time you place your order (plus a delivery charge), except where we discover an error in the price of the products you have ordered. In this event, we will inform you as soon as possible after receiving your order and give you the option of reconfirming your order at the correct price, or cancelling it. If we are unable to contact you, we will treat the order as cancelled. The prices quoted on this website apply only to products sold via this website. Where the same products are available via another stockist different prices may apply. All prices are shown in USD and include VAT where applicable. Although we will take all reasonable care to ensure that all descriptions, details and prices of products appearing on the website are correct at the time when the information was entered onto the system, the information appearing on this website at any time may not reflect the exact position at the moment you place an order. Please be aware that the colors and appearance of the packages or tea powder may vary slightly from the way they appear on the screen and we cannot guarantee that your monitor screen will accurately reflect the color of the product on delivery. All measurements and sizes are approximate, although we make every effort to ensure that they are as accurate as possible.
Placing an order and order acceptance
The Order Acknowledgement email and order number are our confirmation of your order with us. Completion of the contract between you and us will take place on dispatch to you of the products ordered, unless we have notified you that we do not accept your order, or you have cancelled it. It's you responsibility to offer correct contact information when placing an order. Our carrier will make every reasonable effort to contact you to make delivery, but, if they are unable to do so, then your order will be cancelled and payment refunded to your card after deducting the shipping fee.
We take payment from your card at the time we receive your order, once we have checked your card details and stock availability. Payment must be made with a valid credit or debit card acceptable to us. The address at which the card is registered must be the same as your billing address. You can register a new payment card at any time, but the card associated with a given order cannot be changed once you have checked out.To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks, personal information provided by you may be disclosed to a registered credit reference agency which may keep a record of that information. This is done only to confirm your identity; a credit check is not performed and your credit rating will be unaffected.
Under normal situations, your order will be fulfilled within 1 business days.
Promotions and Discounts
In order for a promotion or offer to be applied to your order, a valid promotion code must be entered into the promotion code box on the basket page. U•Nature cannot be held liable for not discounting the order if a valid code has not been entered. If placing an order by telephone you must quote the promotion code before placing your order. Promotions and promotion codes are subject to the terms and conditions specified by U•Nature at the point of purchase. Only one code can be used per order.
Please note; all cheeky deals, existing discounts, bundles and offers are excluded from further discount. Discount codes will not apply to any existing offers or promotions.
Website changes and Update
Intellectual property and Copyright
The content of the www.unature.us website is protected by copyright, trademarks, database and other intellectual property rights. You may retrieve and display the content of the website on a computer screen, store such content in electronic form on disc (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the website without written permission from U•Nature.
This website and any software are provided on an "as is" basis, without warranties of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose or non-infringement.
You agree to indemnify and hold U•Nature harmless from all liabilities, claims and expenses that arise out of the content you submit, post or transmit via the U•Nature website, or from your use/misuse of the website, or the use/misuse by any person for whom you are responsible or from your violation of the terms and conditions.
The contract between you and U•Nature under which you have made your purchases, it is agreed, shall be governed by, and interpreted in accordance with, U.S.A. law. The U.S.A. courts shall have jurisdiction to resolve any disputes between us. This does not affect your statutory rights.